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1 - Facility Tour
A timely guided tour of your entire facility(s) to gain a first hand working knowledge of who, what, where, and how.
2 - Frontline Focus Groups
To gain an insight into frontline concerns, priorities, and views. This also helps to create positive expectations from employees for any future change initiative.
3 - Staff Survey Instrument(s)
To gather fact based data of employee attitudes and competencies we may recommend the use of one or more CLS research survey instruments.
4 - Managment Focus Groups
To gain further useful insights into the problems and challenges facing the various departments.
5 - 1-on-1 with Key Staff
Approximately 30-60 minutes with each member of the "Executive" in order to get a handle on the organization's practices, internal communication, etc.
6 - Planning/Brainstorming Workshop
To expedite the implementation phase, we would conduct a 2-3 hour planning and brainstorming workshop with an established team, committee, or newly appointed task force.
7- Post Event "Next-Step" Recommendations
A thorough written recommended implementation strategy will be forwarded following the consulting/planning day(s).