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“Right Place”

If you are in healthcare and you need a speaker, you've come to the right place.

“Culture Change”

to make change stick, it's got to be cultural change, lead by a motivated, on-message managment team.

“One-Stop Shop

The Healthcare Speakers Bureau is your 'one-stop shop' to match you with the industry's leading keynote speakers, facilitators, and seminar leaders.

2019 Featured Healthcare Speakers

Who is HCSB

A Total Inspiration Solution for Healthcare Leaders If you're in healthcare and you need a speaker, you've come to the right place. Progressive hospitals have realized that to make change stick, it's got to be cultural change, lead by a motivated, on-message management team. The Healthcare Speakers Bureau is your 'one-stop shop' to match you with the industry's leading keynote speakers, facilitators, and seminar leaders. Planning a leadership institute or off-site retreat? ...we have the solution.

About HCSB

"Creating a Service Culture is NOT a Spectator Sport!” – Brian Lee, CSP This year we have recruited a world-class faculty of experts in the fields of patient experience, staff empowerment/retention, and physician engagement. Their mission is to share leading edge, proven skills and best practices to equip you and your team to sucessfully ignite your brightest and best, and empower everyone else to create a relationship-centered culture of healing kindness. Don’t miss out! Lock in January 27-29, 2020 on your calendar today.

About Conference

Healthcare Speakers Books

Who Is

Brian Lee

Brian Lee: Speaker and Owner of CLS

Brian Lee is one of North America's leading voices in the fields of Patient Satisfaction, HCAHPS, and Nurse and Employee Retention. He is a best-selling author and sought-after presenter in the healthcare industry (having presented all over North America, and 14 countries worldwide).   His publications include "Keep Your Nurses for Life, "Satisfaction Guaranteed, and "How to Satisfy Every Customer, Every Time." In addition, he has published more than 60 audio and video training programs, including ""Essential Secrets to Become the Healthcare Employer of Choice."" As the CEO of Custom Learning Systems Group LTD, Brian and his team have led hundreds of hospitals and healthcare organizations through the journey to service excellence.   Known as Healthcare's "Mr. Loyalty," Brian not only educates his audience on the how-to's of patient, staff, and physician loyalty (a particularly important subject in this era of HCAHPS and Value-Based Purchasing), he also inspires hope and commitment, resulting in a renewed passion for care-giving.   Inspiration to Lead, Solutions to Succeed There’s an old saying, “The speed of the Leader is the speed of the team.” In a world where health care reform is forcing controversial change, every health care provider must be a care giver and a care leader. Brian will provide insights, examples and tools to inspire everyone to lead with accountability, passion and speed.   The Leadership Factor in Value-Based Purchasing: Team based strategies to become the hospital of choice in a tough economy and a world of dramatic change, Brian explains how personal leadership and team empowerment can transform outcomes.